Experience
A path through IT, security, compliance, and risk management.
IT Manager
Leading global IT operations, security, and compliance across a distributed organization. Making sure people have what they need to do their work — and that our systems stay secure while they do it.
- Global IT ops across cloud and office environments
- Security and compliance initiatives — access controls, device protection, audit readiness
- Streamlining workflows to reduce friction for employees and stakeholders
Senior IT Engineer → IT Manager → Head of IT and Security
Grew through three roles in two and a half years. Started hands-on with infrastructure and automation, ended up leading the entire IT and security function across multiple regions.
- Built and implemented a company-wide Zero Trust security model
- Aligned systems with SOC 2 and ISO 27001 standards
- Centralized IAM across Okta, BetterCloud, and Google Workspace
- Automated onboarding/offboarding — cut provisioning time by 60%
- Consolidated redundant SaaS tools, saving ~$200K/year
- Reduced IT support tickets by 40% through self-service and documentation
IT Specialist
Supported IT operations during a high-growth phase at a fintech company. Google Workspace, endpoint compliance, and keeping 300+ users happy across multiple regions.
- Deployed and managed Google Workspace for identity and provisioning
- Built self-service tools and internal scripts to reduce manual work
- Collaborated with InfoSec on device encryption and compliance
- Tier 2 support for 300+ users — >95% satisfaction
Chief of Preventive Technologies and Information
Led technology and risk management systems for civil protection. This is where IT meets real-world impact — emergency alerting, incident tracking, and helping people stay safe.
- Rolled out digital platforms for emergency alerting and incident tracking
- Designed mobile-first dashboards for rapid response coordination
- Integrated GIS tools for urban risk visualization
- Partnered with public safety agencies on interdepartmental communication
Sysadmin
Where it all started. Government IT infrastructure, networking, and learning to solve problems with whatever you have available.